Last Updated: September 2025

Introduction

XERENTA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://xerenta.com/ and use our services. XERENTA is a Health-Tech company based in Switzerland that helps clients understand how their homes affect their health, mitigate risks, and maintain healthy indoor environments.

Information We Collect

Personal Information You Provide

When you interact with our website, we may collect the following personal information:

• Contact Information: Name, email address, and phone number when you submit inquiries or contact forms

• Communication Data: Any information you provide when contacting us through our website or other communication channels

Information Collected Automatically

We automatically collect certain information about your device and how you interact with our website:

• Usage Analytics: Through Google Analytics, we collect data about your website usage, including pages visited, time spent on pages, click-through rates, and navigation patterns

• Device Information: IP address, browser type, operating system, device type, and screen resolution

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website performance

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries and provide information about our health-tech services

• Communication: To contact you regarding your requests and provide updates about our services

• Website Improvement: To analyze website usage patterns and improve our website's functionality and user experience

• Business Operations: To maintain and improve our services related to indoor environmental health assessment and optimization

• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We maintain strict control over your personal data and only share anonymized usage data in the following limited circumstances:

Third-Party Service Providers

• Google Analytics: We use Google Analytics to analyze website usage. Google may collect and process your data according to their privacy policy

• Technical Service Providers: We may share information with hosting providers, IT service providers, and other vendors who assist in operating our website

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

• Essential Cookies: Necessary for basic website functionality

• Analytics Cookies: Google Analytics and Website Hosting Provider cookies to understand website usage and improve performance

• Performance Cookies: To enhance website performance and user experience

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

International Data Transfers

As we are based in Switzerland and serve clients in the EU and US, your information may be transferred to and processed in different countries. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Right to access your personal data

• Rectification: Right to correct inaccurate personal data

• Erasure: Right to request deletion of your personal data

• Portability: Right to receive your data in a portable format

• Objection: Right to object to the processing of your personal data

• Restriction: Right to restrict processing of your personal data

• Withdraw Consent: Right to withdraw consent where processing is based on consent

To exercise your rights, please get in touch with us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from individuals under the age of 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. You will be deemed to have accepted the terms of the Privacy Policy on your first use of the Service following the alterations. We recommend that you check this page regularly to stay up to date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

XERENTA
Email: info@xerenta.com
Address: 8808 Pfäffikon SZ, Switzerland

This Privacy Policy is effective as of the date last updated and applies to all information collected by XERENTA.